First Federal Savings Bank Twin Falls

Security Center


Your security is our priority. The Security Center is designed to provide resources to better protect yourself and your financial information to reduce the risk of fraud.

IMPORTANT: Please do not give out your online banking information over the phone. First Federal WILL NEVER call you and ask for your personal information.


Report Lost/Stolen Credit and Debit Cards


Credit Cards:

Consumer Card - (800) 558-3424

Business Card - (866) 552-8855


Debit Cards:

During Business Hours: 208-733-4222

After Business Hours: 800-500-1044


Fraud or Suspicious Activity

During Business Hours: 208-733-4222

Report suspicious emails or texts to SecurityDepartment@bankfirstfed.com


Tax Identity Theft

First Federal Savings Bank urges all customers to take extra precaution when filing their return to prevent their exposure to tax fraud. Fraudsters are using very clever tactics to get a hold of your personal information and submit false tax claims. Consumers must be suspicious of any communication from the IRS through email, text or social media that requests personal information, and should keep a watchful eye out for missing W-2s and mail containing sensitive financial information.

Learn more about Tax Identity Fraud 


Protect Your Sensitive Information 

Stay out of harm's way by doing your part to secure your sensitive information. This short article from ICBA has some great tips to help you protect yourself.


Keep Up to Date with Current Scams

One of the ways you can defend yourself against scams and other threats is to stay informed about them. Krebs on Security is an excellent resource to keep you educated and aware.


Fraud Defender

Have you been the victim of identity theft or a breach? Do you think there might be fraud on your credit report or on an account? First Federal customers receive free access to Fraud Defender. Click here to find out more about Fraud Defender.


USA Patriot Act 

IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.

What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.


Privacy Notice

Download our Privacy Notice


Commercial E-Banking Risk Assessment and Controls Evaluation

 

Click here to find out how you can improve the security and controls at your business to lower your E-Banking Risk.

 


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