IMPORTANT: Please do not give out your online banking information over the phone. First Federal WILL NEVER call you and ask for your personal information.
Report Lost/Stolen Credit and Debit Cards
Credit Cards:
Consumer Card - (800) 558-3424
Business Card - (866) 552-8855
Debit Cards:
During Business Hours: 208-733-4222
After Business Hours: 800-500-1044
Fraud or Suspicious Activity
During Business Hours: 208-733-4222
Report suspicious emails or texts to SecurityDepartment@bankfirstfed.com
Tax Identity Theft
First Federal Savings Bank urges all customers to take extra precaution when filing their return to prevent their exposure to tax fraud. Fraudsters are using very clever tactics to get a hold of your personal information and submit false tax claims. Consumers must be suspicious of any communication from the IRS through email, text or social media that requests personal information, and should keep a watchful eye out for missing W-2s and mail containing sensitive financial information.
Learn more about Tax Identity Fraud
Protect Your Sensitive Information
Stay out of harm's way by doing your part to secure your sensitive information. This short article from ICBA has some great tips to help you protect yourself.
Keep Up to Date with Current Scams
One of the ways you can defend yourself against scams and other threats is to stay informed about them. Krebs on Security is an excellent resource to keep you educated and aware.
Fraud Defender
Have you been the victim of identity theft or a breach? Do you think there might be fraud on your credit report or on an account? First Federal customers receive free access to Fraud Defender. Click here to find out more about Fraud Defender.
USA Patriot Act
IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT
To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.
What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.
Privacy Notice
Commercial E-Banking Risk Assessment and Controls Evaluation
Click here to find out how you can improve the security and controls at your business to lower your E-Banking Risk.
