Attention Online Banking Customers!
4/16/19 - We are aware that fraud has been committed against financial institutions at ATMs in Idaho. Criminals created counterfeit debit cards and used those cards to fraudulently withdraw cash. It appears that this fraud occurred from April 12 to April 14. Police are working to determine where the criminals may have acquired the debit card information to create the counterfeit cards; they did NOT get the information from First Federal.
Your financial security is important to us. Please monitor your bank accounts and statements. If you see evidence of fraud or need further information or assistance, contact First Federal immediately at (208) 733-4222 or (800) 278-9435 or visit one of our branches.
11/16/2018 - We have been made aware of a phishing campaign trying to get your Internet Banking credentials. The messages are coming from an e-mail address similar to: ?@bankfirstfed.com.
THIS IS NOT FROM FIRST FEDERAL. DO NOT give out any personal information through any email or text alert.
First Federal will never ask for your personal information via email or text message. If you have given out personal information, it is important that you change your Internet Banking password immediately.
Click HERE for more information about Tax Identity Theft
Protect Your Sensitive Information
Keep Up-To-Date With Current Scams
Fraud-Defender
Have you been the victim of identity theft or a breach? Do you think there might be fraud on your credit report or on an account? First Federal customers receive FREE access to Fraud Defender. Click here to find out more!
Report Lost/Stolen Credit and Debit Cards
Credit Cards:
Report Immediately to 800-325-3678
Debit Cards:
During Business Hours: 208-733-4222
After Business Hours: 800-500-1044
Fraud or Suspicious Activity
During Business Hours: 208-733-4222
Report suspicious emails or texts to SecurityDepartment@bankfirstfed.com
USA Patriot Act
IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT
To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.
What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.
Privacy Notice
Tips for Avoiding Ransomware
The American Banker's Association (ABA) has released a new infographic to help consumers understand, identify and protect themselves from ransomware -- a type of malicious software that freezes computers and mobile devices until a sum of money is paid. The FBI estimates that more than $1 billion will be lost from ransomware attacks in 2016 alone.
Commercial E-Banking Risk Assessment and Controls Evaluation
Click here to find out how you can improve the security and controls at your business to lower your E-Banking Risk.
