Security Center




REMINDER: First Federal will never call you and ask for your personal information.

Concerned about the equifax breach?

Attention Online Banking Customers!

4/16/19 - We are aware that fraud has been committed against financial institutions at ATMs in Idaho. Criminals created counterfeit debit cards and used those cards to fraudulently withdraw cash. It appears that this fraud occurred from April 12 to April 14. Police are working to determine where the criminals may have acquired the debit card information to create the counterfeit cards; they did NOT get the information from First Federal.

 Your financial security is important to us. Please monitor your bank accounts and statements. If you see evidence of fraud or need further information or assistance, contact First Federal immediately at (208) 733-4222 or (800) 278-9435 or visit one of our branches.


11/16/2018 - We have been made aware of a phishing campaign trying to get your Internet Banking credentials. The messages are coming from an e-mail address similar to: ?

THIS IS NOT FROM FIRST FEDERAL. DO NOT give out any personal information through any email or text alert.

First Federal will never ask for your personal information via email or text message. If you have given out personal information, it is important that you change your Internet Banking password immediately.

We have received information that there is a phone call campaign going on in the area right now, attempting to get people to refinance their mortgages. The attackers are using CallerID spoofing to make it look like these calls are coming from actual First Federal phone/cell numbers of our loan staff. FIRST FEDERAL WILL NOT CALL YOU AND ASK TO REFINANCE YOUR LOANS!

Click HERE for more information about Tax Identity Theft

Protect Your Sensitive Information

Stay out of harm's way by doing your part to secure your sensitive information. This short article from ICBA has some great tips to help you protect yourself.

Keep Up-To-Date With Current Scams

One of the ways you can defend yourself against scams and other threats is to stay informed about them. Krebs on Security is an excellent resource to keep you educated and aware.



Have you been the victim of identity theft or a breach? Do you think there might be fraud on your credit report or on an account? First Federal customers receive FREE access to Fraud Defender. Click here to find out more!

Report Lost/Stolen Credit and Debit Cards

Credit Cards:

Report Immediately to 800-325-3678

Debit Cards:

During Business Hours: 208-733-4222

After Business Hours: 800-500-1044

Fraud or Suspicious Activity

During Business Hours: 208-733-4222

Report suspicious emails or texts to

USA Patriot Act 


To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.

What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.

Privacy Notice

Download our Privacy Notice

Tips for Avoiding Ransomware 

The American Banker's Association (ABA) has released  a new infographic to help consumers understand, identify and protect themselves from ransomware -- a type of malicious software that freezes computers and mobile devices until a sum of money is paid. The FBI estimates that more than $1 billion will be lost from ransomware attacks in 2016 alone. 

Commercial E-Banking Risk Assessment and Controls Evaluation

Click here to find out how you can improve the security and controls at your business to lower your E-Banking Risk.

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