IMPORTANT: Please do not give out your online banking information over the phone. First Federal WILL NEVER call you and ask for your login information.
FAQs
Who do I contact if I have a fraudulent card transaction or lost my card?
Credit Cards:
Consumer Card - (800) 558-3424
Business Card - (866) 552-8855
Debit Cards:
During Business Hours: 208-733-4222
After Business Hours: 800-500-1044
Where do I report fraud or suspicious activity to the Bank?
During Business Hours: 208-733-4222
Report suspicious emails or texts to SecurityDepartment@bankfirstfed.com
Be Scam Smart
Security Resources
Business Security Tools
Resources From Our Recent Business Security Summit
In November 2023 First Federal Bank provided Business Security Summit for Magic Valley business owners covering topics such as third-party fraud, internal fraud, and computer security. You can review the presentations and information here.
Cash Management
Our suite of services gives your business access to some of the most powerful tools available to streamline your banking. With the Cash Management Suite, we can simplify the management of working capital and optimize your cash flow, letting you and your staff spend more time doing the things that help you grow.
Commercial E-Banking Risk Assessment and Controls Evaluation
Take this evaluation to find out how you can improve the security and controls at your business to lower your E-Banking Risk.
Fraud and Scammer Detection
For best practices on detecting business fraud and scammers please click here.
Remote Deposit
Save time and money with Remote Deposit Capture. Scan and securely transmit your deposit from the convenience of your home or office.
