Customer Feedback

Contact Information

• Name
  OK Name is required
• E-mail
  OK E-mail is required
• Phone
  OK Phone is required
• Branch/Location Twin Falls: Main BranchTwin Falls: Blue Lakes BranchTwin Falls: Cheney BranchTwin Falls: Eastland BranchTwin Falls: Falls West BranchBuhl BranchJerome BranchRupert BranchBurley: Main St BranchBurley: Overland Ave BranchKimberly BranchMeridian: S Eagle Rd BranchMeridian: Chinden Fox Run Branch
  Optional OK Branch/Location is required

Feedback

• Subject Product/Service FeedbackCustomer ExperienceGeneral FeedbackOther
  OK Subject is required
• My Overall Experience Rating 5 (High)4321 (Low)
  OK My Overall Experience Rating is required
• Who were you helped by? TellerCustomer Service RepresentativeConsumer Loan OfficerMortgage Loan OfficerBusiness Banking OfficerOther
  Optional OK Who were you helped by? is required
• Product/Service knowledge level of person who helped you: 5 (High)4321 (Low)N/A
  Optional OK Product/Service knowledge level of person who helped you: is required
• Your needs were listened to and a solution was offered: 5 (High)4321 (Low)N/A
  Optional OK Your needs were listened to and a solution was offered: is required
• First Federal Bank has the products and services to meet my financial needs 5 (High)4321 (Low)N/A
  Optional OK First Federal Bank has the products and services to meet my financial needs is required
• Is there anything else you would like to share?
  Optional OK Is there anything else you would like to share? is required

• Would you like us to contact you?

  • No
  • Yes
  OK Would you like us to contact you? is required

• How would you prefer to be contacted?

  • Email
  • Phone
  Optional OK How would you prefer to be contacted? is required

• When is the best time to contact you?

  • Morning
  • Lunchtime
  • Afternoon
  Optional OK When is the best time to contact you? is required

• OK is required