Contact Us

Call us Monday – Friday 7:30 a.m. to 7:00 p.m. and Saturday 9:00 a.m. to 2:00 p.m. (Mountain Time)


Customer Service

208-733-4222 
800-278-9435

TellerPhone (24/7)

208-733-0778 
888-733-0778


Report Lost/Stolen Credit and Debit Cards


Credit Cards:

Report Immediately to 800-325-3678


Debit Cards:

During Business Hours: 208-733-4222

After Business Hours: 800-500-1044


Fraud or Suspicious Activity


During Business Hours: 208-733-4222

Report suspicious emails or texts to SecurityDepartment@bankfirstfed.com 


PLEASE NOTE: Maintaining current contact information in our system is critical to assist us in reaching you if suspicious activity is detected on your account. Please contact us at 208-733-4222 (800-278-9435) to update your home, cell, or business phone numbers. 


Contact Form

 
NOTICE: Messages are reviewed during normal business hours. Please DO NOT include any account or other sensitive information.
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