- Customer Service: 208-733-4222 or 800-278-9435
- Monday - Thursday: 8:00 a.m. - 6:00 p.m.
- Friday: 8:00 a.m. - 6:30 p.m.
- Saturday: 10:00 a.m. - 2:00 p.m.
- TellerPhone (24/7): 208-733-0778 or 888-733-0778
Report A Lost Or Stolen Debit Card
- During Business Hours: 208-733-4222
- After Business Hours: 800-500-1044
Report A Lost Or Stolen Credit Card
- Consumer Card - (800) 558-3424
- Business Card - (866) 552-8855
For consumer credit card activation, reissue, balance, or to make a payment,
please call Cardmember Service at 800-558-3424
For business credit card activation, reissue, balance, or to make a payment,
please call Cardmember Service at 866-552-8855
Report Fraud or Suspicious Activity
During Business Hours: 208-733-4222
After Business Hours: SecurityDepartment@bankfirstfed.com
PLEASE NOTE: Maintaining current contact information in our system is critical to assist us in reaching you if suspicious activity is detected on your account. Please contact us at 208-733-4222 (800-278-9435) to update your home, cell, or business phone numbers.