Contact Information

Call us Monday – Friday 7:30 a.m. to 7:00 p.m. and Saturday 9:00 a.m. to 2:00 p.m. (Mountain Time)


Customer Service

208-733-4222
800-278-9435

TellerPhone (24/7)

208-733-0778
888-733-0778


Report A Lost Or Stolen Debit Card



Report A Lost Or Stolen Credit Card




For consumer credit card activation, reissue, balance, or to make a payment,
please call Cardmember Service at 800-558-3424

For business credit card activation, reissue, balance, or to make a payment,
please call Cardmember Service at 866-552-8855



Report Fraud or Suspicious Activity


During Business Hours: 208-733-4222

After Business Hours: SecurityDepartment@bankfirstfed.com 


PLEASE NOTE: Maintaining current contact information in our system is critical to assist us in reaching you if suspicious activity is detected on your account. Please contact us at 208-733-4222 (800-278-9435) to update your home, cell, or business phone numbers.

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