Contact Information

Call us Monday – Thursday 7:30 a.m. to 5:30 p.m. and Friday 7:30 a.m. to 6:00 p.m. (Mountain Time)


Customer Service

208-733-4222
800-278-9435

TellerPhone (24/7)

208-733-0778
888-733-0778

Report Lost/Stolen Credit and Debit Cards


Credit Cards:

Report Immediately to 800-325-3678


Debit Cards:

During Business Hours: 208-733-4222

After Business Hours: 800-500-1044


Fraud or Suspicious Activity


During Business Hours: 208-733-4222

Report suspicious emails or texts to SecurityDepartment@bankfirstfed.com


PLEASE NOTE: Maintaining current contact information in our system is critical to assist us in reaching you if suspicious activity is detected on your account. Please contact us at 208-733-4222 (800-278-9435) to update your home, cell, or business phone numbers.

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You can also contact us through our online form 24/7!

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