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When Lori Ward joined First Federal Bank's board of directors in 2018, she brought more than just financial expertise— her extensive ties to the Magic Valley, especially Twin Falls, help to continue the bank’s time-honored legacy of helping to drive the region forward.

"I take the role very seriously," Lori says. "And I was flattered to receive it.

Lori's path to the boardroom started as a longtime First Fed customer, both personally and through her businesses. The bank had financed a significant project for her, and she'd developed a deep respect for the leadership team. When the opportunity arose to join the board, it was an easy yes.

What Makes First Fed Different

As the only mutual bank in Idaho, First Fed operates under a unique structure that fundamentally shapes every decision. "The bank is actually owned by its depositors," Lori explains. "So as a board, we're in a position to make decisions that benefit customers and the bank, rather than making decisions at the direction of a few large shareholders or the stock market.

This structure enables efficient decision-making and more flexible thinking. "We can make decisions a lot faster. We have local control and very fast turnaround f," she notes. "It's a huge benefit for everyone involved."

Balancing Growth with Community Focus

Lori has been part of the leadership team that has guided First Fed into a new era, where the bank has seen exponential growth, including expansion into new communities, specifically the Treasure Valley—all while maintaining its community roots. The secret? Staying true to the strategic vision and mission statement of improving customers' financial well-being.

"We always keep customers in mind and the effects on the community," Lori says. ". A lot of careful thought occurs in everything we do – from deciding on a new location to introducing a product."

Foundation for Good

Of all First Fed's community initiatives, Lori is particularly proud of the First Federal Foundation, where she served first as a community member and then as chairperson for several years. For a small bank, having its own foundation is unusual—and powerful.

"We provide grants, and we hold a banquet twice a year to give the awards out," Lori explains. "We get to help non-profits and support causes who perhaps have never received a grant before. And, we specialize in supporting small, truly local efforts. I think we make a real difference."

To date, the Foundation has awarded over $1.5 million to hundreds of local causes and charities.

Looking Forward

With a background in economics, an MBA, and experience as a serial entrepreneur and former college finance instructor, Lori brings diverse perspectives to board decisions. She loves spreadsheets and data, making informed choices that balance innovation with stability.

The challenges ahead—particularly fraud in the digital age—concern her, but so does the exciting potential of digital currency. Through it all, she remains optimistic about First Fed's future.

"This bank has been around for over 100 years," Lori says confidently. "I am completely confident that we'll be around a lot longer."