Your security is our priority. The Security Center is designed to provide resources to better protect yourself and your financial information to reduce the risk of fraud.
IMPORTANT: Please do not give out your online banking information over the phone. First Federal WILL NEVER call you and ask for your login information.
FAQs
Who do I contact if I have a fraudulent card transaction or lost my card?
Credit Cards:
Consumer Card - (800) 558-3424
Business Card - (866) 552-8855
Debit Cards:
During Business Hours: 208-733-4222
After Business Hours: 800-500-1044
Where do I report fraud or suspicious activity to the Bank?
During Business Hours: 208-733-4222
Report suspicious emails or texts to SecurityDepartment@bankfirstfed.com
How do I respond to identity theft?
Be Scam Smart
Security Resources
Security Best Practices
Protecting your personal security is a top priority of First Federal Bank. We want to provide you with the tools and products to be sure your accounts stay secure. Stay out of harm's way by doing your part to secure your sensitive information. This short article from ICBA has some great tips to help you protect yourself.
Check Your Credit
Credit Card Management
Fraud Defender
SecurLOCK™Equip
Tax Identity Theft
First Federal Savings Bank urges all customers to take extra precaution when filing their return to prevent their exposure to tax fraud. Fraudsters are using very clever tactics to get a hold of your personal information and submit false tax claims. Consumers must be suspicious of any communication from the IRS through email, text or social media that requests personal information, and should keep a watchful eye out for missing W-2s and mail containing sensitive financial information.
Learn more about Tax Identity Fraud
